Effective Date: 09 June 2026

1. Introduction

Optential Consulting (Pty) Ltd (“Optential”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

This Privacy Policy explains how we collect, use, store, and protect information obtained through our website.

2. Company Information

Optential Consulting (Pty) Ltd

1390 The Reserve
Val de Vie Estate
Paarl, 7646
South Africa

Telephone: 082 716 7772

Email: cindy@optential.co.za

Information Officer: Cindy Rautenbach

 3. Information We Collect

When you submit an enquiry through our website, we may collect:

– Your name
– Your email address
– Information contained within your message

We do not collect CVs, employment applications, or recruitment-related information through this website.

4. How We Use Your Information

We use your information to:

– Respond to enquiries
– Communicate regarding our services
– Provide quotations and service information
– Deliver requested services
– Maintain business records

5. Recruitment Applications

Our website may contain links to external recruitment platforms where vacancies are advertised.

Any information submitted through these external platforms is governed by the privacy policies and terms of those platforms. Optential Consulting is not responsible for the privacy practices of third-party websites.

Users are encouraged to review the privacy policies of any third-party websites before submitting personal information.

6. Sharing of Information

We do not sell, rent, or trade personal information collected through this website.

Information may only be disclosed:

– Where required by law
– To protect our legal rights
– With your consent

7. Storage and Security

Website enquiries are stored within our Microsoft 365 email environment and protected through appropriate administrative, technical, and organisational safeguards designed to prevent unauthorised access, disclosure, loss, or misuse.

While we take reasonable measures to protect personal information, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected or to comply with legal and regulatory obligations.

9. Your Rights

In accordance with POPIA, you have the right to:

– Request access to your personal information
– Request correction of inaccurate information
– Request deletion of information where appropriate
– Object to certain forms of processing
– Lodge a complaint with the Information Regulator of South Africa

Requests may be submitted to:

cindy@optential.co.za

10. Cookies

This website may use essential technical cookies necessary for the operation and security of the website.

The website does not use Google Analytics, Meta Pixel, LinkedIn Tracking, or similar visitor tracking technologies.

11. Changes to this Policy

Optential Consulting reserves the right to amend this Privacy Policy from time to time. Updated versions will be published on this website.

12. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:

Cindy Rautenbach
Information Officer

cindy@optential.co.za

082 716 7772